Our Quayside practice provides specialist orthodontic care for patients across Newcastle, Gateshead, and the surrounding areas. Conveniently located in the historic Hanover Mill building on Newcastle's vibrant Quayside, we offer both NHS and private orthodontic treatments.
The whole process was smooth and efficient, and I left feeling confident and well cared for. It’s clear that the team at Neo Orthodontics really values patient comfort and quality service.

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Call us on
0191 232 6952

Contact information for our West Road Newcastle practice
Address:
Hanover Mill,
98-100 Quayside,
Newcastle upon Tyne,
NE1 3RF
Phone:
Opening hours:
Monday: 8:30am - 8:00pm
Tuesday: 8:30am - 5:00pm
Wednesday: 8:30am - 8:00pm
Thursday - Friday: 8:30am - 5:00pm
Saturday: 8:30am - 12:30pm
(Emergency on call only)
Phones closed from 1:30pm - 2:30pm daily
How to find our Quayside Newcastle orthodontist practice
Our Quayside practice is located in the historic Hanover Mill building on Newcastle's iconic Quayside, just a short walk from Newcastle city centre and the Millennium Bridge.

Getting to our Quayside practice by car
If you're travelling by car to our Quayside Newcastle orthodontist:
From the A167(M)/Central Motorway:
Exit toward City Centre/Quayside. Follow signs for Quayside. Our practice is located in Hanover Mill, between the Law Courts and the Millennium Bridge.
From Gateshead:
Cross the Tyne Bridge or Swing Bridge into Newcastle. Turn right onto the Quayside. Our practice is located in Hanover Mill, approximately 400 metres past the Law Courts.
From Byker/East Newcastle:
Follow the A193 westbound toward the city centre. Turn left onto City Road, then right onto the Quayside. Our practice is located in Hanover Mill on your right.
Parking near our Quayside Newcastle practice
While we don't have on-site parking at our Quayside location, there are several convenient options nearby:
- Quayside Multi-Storey Car Park (0.2 miles, 4-minute walk)
- Dean Street Car Park (0.3 miles, 6-minute walk)
- Broad Chare Car Park (0.1 miles, 2-minute walk)
We recommend allowing extra time for parking, particularly during busy periods and events on the Quayside.

Public transport to our Quayside Newcastle orthodontist
Metro
The nearest Metro stations to our Quayside practice are:
- Monument Station (0.5 miles, 10-minute walk)
- Manors Station (0.4 miles, 8-minute walk)
Both stations are served by the Yellow and Green Metro lines, connecting to destinations across Newcastle, Gateshead, North Tyneside, and South Tyneside.
Bus services
Several bus routes stop near our Quayside practice:
- QuayLink Q1 and Q2 services stop directly outside Hanover Mill
- Routes 12, 39, 40, and 41 stop on nearby City Road
Train
Newcastle Central Station is just a 5-minute walk from our Quayside practice, offering mainline connections to London, Edinburgh, and other major destinations across the UK.
Accessibility at our Quayside Newcastle orthodontic practice
Our Quayside practice is designed to be accessible to all patients.
If you have any specific accessibility requirements, please let us know when booking your appointment, and our team will ensure your visit is as comfortable as possible.
Step-free access from the street
Wheelchair-accessible reception and treatment rooms
Accessible toilet facilities
Hearing loop available
Wide doorways throughout the practice

Local amenities near our Quayside Newcastle practice
Our Quayside orthodontist practice is located in one of Newcastle's most vibrant areas. Nearby attractions and amenities include:
- Millennium Bridge (0.1 miles)
- BALTIC Centre for Contemporary Art (0.2 miles, across the river)
- Sage Gateshead (0.3 miles, across the river)
- Newcastle Castle (0.4 miles)
- Numerous restaurants, bars, and cafés along the Quayside
- Newcastle Law Courts (0.2 miles)
- Sunday Quayside Market (directly outside)
Why not combine your orthodontic appointment with a visit to one of the Quayside's many attractions or enjoy a meal overlooking the River Tyne?
Orthodontic treatments available at our Quayside Newcastle practice
Our Quayside practice offers a comprehensive range of orthodontic treatments for patients throughout Newcastle and the surrounding areas. We also offer Traditional metal braces and NHS orthodontic treatment for eligible patients under 18 years old. All treatments are provided by our team of specialist orthodontists with over 100 years of combined experience.

Book a free consultation at our Quayside Newcastle orthodontist
Ready to start your journey to a beautiful smile? Book a free consultation at our Quayside Newcastle practice today.
We offer evening appointments until 8pm on Mondays and Wednesdays to accommodate busy schedules.
Frequently asked questions about our Quayside Newcastle practice
While we don't have on-site parking at our Quayside location, there are several convenient public car parks within a short walking distance, including Broad Chare Car Park (2-minute walk), Quayside Multi-Storey Car Park (4-minute walk), and Dean Street Car Park (6-minute walk).
Yes, we provide NHS orthodontic treatment for eligible patients under 18 at our Quayside practice. Please contact us to arrange an NHS assessment appointment to determine eligibility.
Our Quayside practice is well-connected by public transport. It's a 5-minute walk from Newcastle Central Station, 8-10 minutes from Monument and Manors Metro stations, and is served by the QuayLink bus services (Q1 and Q2) which stop directly outside.
Yes, our Quayside practice is open until 8:00pm on Mondays and Wednesdays to accommodate patients who cannot attend during standard working hours.
Yes, our Quayside practice features step-free access, wide doorways, accessible treatment rooms, and accessible toilet facilities to ensure all patients can access our services comfortably.
Absolutely! Our Quayside location is perfect for combining your orthodontic appointment with shopping, dining, or visiting attractions like the BALTIC, Sage Gateshead, or the Sunday Quayside Market. Many patients appreciate the convenience of our central location.
Creating confident smiles in west Newcastle and beyond since 2010
Our West Road Newcastle orthodontic practice is one of four modern clinics across Newcastle & Northumberland, ensuring specialist orthodontic care is never far away.
- Evening appointments available until 8pm on Mondays
- Free on-site parking
- LGBTQ+ friendly, inclusive environment
- Specialist orthodontists with over 100 years combined experience
Hanover Mill, 98-100 Close, Quayside, Newcastle Upon Tyne, NE1 3RF
Unit 2 Towergate Lagny St, Alnwick, Northumberland, NE66 1NJ
79 Station Road, Ashington, Northumberland, NE63 8RS
(Phones closed from 12:30-1:30)
UNIT 3, Condercum House, 171 West Rd, Newcastle upon Tyne NE15 6PQ
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