Your first visit - Beginning your smile journey in the North East
Everyone deserves a smile they love. At Neo Orthodontics, we offer free consultations across Northumberland and Newcastle so you can learn how orthodontic treatment can benefit your smile, and get answers to any questions you might have!
Really nice and friendly put my daughter at ease and made the experience less daunting for her. Braces fitted within 30 mins and an explanation of aftercare given. Left really happy.
Book a free consultation
Your new patient journey
Benefits of starting with a free consultation at Neo Orthodontics
What happens at your free consultation?
When you visit us for your free consultation at any of our locations across Newcastle and Northumberland, you will receive:
- A warm welcome from our friendly reception team
- A request to fill out a medical history form (if your referring dentist hasn't already sent this over to us)
- A full treatment plan outlining your orthodontic options
- A comprehensive quote and timeline for your custom treatment
- A one-on-one discussion with our Treatment Coordinator
- Time to ask questions about our fees and financing options
During this visit, we'll take the time to understand your specific concerns and goals for your smile. Our Treatment Coordinator will explain the various treatment options available, such as Invisalign®, clear braces, or Iconix braces, and help you understand which might be best suited to your needs.
100+ years of specialist care - Orthodontics is all we do, every day
At Neo Orthodontics, we understand that beginning orthodontic treatment is a significant decision. That's why we've designed our first visit experience to be informative, comfortable, and pressure-free, allowing you to make the best choice for your smile.
- Over 100+ years of combined experience in orthodontic care
- Specialist-led practices focused solely on teeth straightening
- Patient-centred approach from consultation through completion
Dr Preet Bhogal
Specialist Orthodontist
BDS, MFDS, RCS (Eng), MOrth RCS (Edin), MPhil (Orthodontics), FDS RCS (Edin), PG Cert Med Ed, FHEA
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Dr Zia Ud-Din
Specialist Orthodontist
BDS MPhil (Orth), MFDS RCS (Edin), MOrthRCS (Edin)
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Dr Heidi Law
Specialist Orthodontist
BDS MClin Dent MFDS RCS (Edin) MOrth RCS (Edin)
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Dr Hamza Parvez
Specialist Orthodontist
BDS, MSc (Orth), MOrth RCS (Edin), MSc (Dph)
Dr Mary Cazaly
Specialist Orthodontist
BDS, BMedSci (Hons), MFDS RCS (Edin), MOrth RCS (Edin), MSc (NCL)
Dr Konstantina Bontari
Specialist Orthodontist
DDS, MSC Orthodontics, Morth RCS Ed)
Your new patient journey in Alnwick, Ashington, Newcastle Quayside, or West Road, Newcastle
Here's what to expect when you begin your smile transformation with us:
Free Initial Consultation
Step One
Your journey begins with a complimentary meeting with our Treatment Coordinator. During this appointment, we'll discuss your smile goals, take photos of your teeth, and may create digital scans to show you a simulation of your future smile. We'll explain your treatment options and provide information about costs and financing.
Specialist Consultation
Step Two
If you decide to proceed, the next step is a comprehensive assessment with one of our specialist orthodontists. They'll perform a thorough examination, take any necessary x-rays, and create a detailed treatment plan specifically for you. This appointment costs £95 (non-refundable but deducted from your treatment cost), or just £50 if booked immediately after your free consultation.
Treatment Discussion
Step Three
Your specialist will discuss their findings and recommend the most appropriate treatment options for your specific case. They'll explain the expected timeline, results, and answer any clinical questions you might have.
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Getting Started
Step Four
Once you've decided to proceed with treatment, we'll schedule your first appointment to begin. Depending on your chosen treatment, this might involve fitting braces, taking impressions for aligners, or other preparatory steps.
Regular Progress Appointments
Step Five
Throughout your treatment, you'll have regular appointments to monitor your progress and make any necessary adjustments. Our Dental Monitoring service can also help reduce the number of in-person visits required for some treatments.
Completion and Retention
Step Six
When your active treatment is complete, we'll provide retainers to maintain your new smile and schedule follow-up appointments to ensure long-term success.
What to bring to your first consultation at Neo Orthodontics
To make your first visit as smooth and productive as possible, we recommend bringing:
- Your NHS number (if applicable)
- Details of your general dentist
- A list of any medications you're currently taking
- Any relevant medical information
- Your dental insurance information (if applicable)
- A list of questions you'd like to ask
If you're under 18, please be accompanied by a parent or guardian who can provide consent for treatment if needed.
Common questions about your first visit at Alnwick, Ashington, Newcastle Quayside, or West Road, Newcastle
The free initial consultation with our Treatment Coordinator doesn't typically include x-rays. These are usually taken during the specialist consultation appointment if needed. This approach allows us to provide a complimentary first visit while ensuring you only pay for the diagnostic records that are absolutely necessary for your treatment.
Our free initial consultations typically last around 30-45 minutes. This gives us enough time to discuss your concerns, examine your teeth, and explain your treatment options without rushing. We believe in taking the time to answer all your questions thoroughly at each of our locations in Alnwick, Ashington, Quayside, and West Road.
No, you don't need a referral to book a consultation with us. While many patients are referred by their general dentist, you're welcome to contact us directly to arrange your free consultation. However, we do recommend continuing to see your regular dentist for check-ups throughout your orthodontic treatment.
In most cases, we need to create a customised treatment plan before beginning your orthodontic care. However, for some treatments, we may be able to arrange a same-day start if your specialist consultation confirms you're ready to begin immediately. Our team will advise you on the possibilities during your initial consultation.
During your consultation, we'll discuss all suitable treatment options for your specific case. These may include Invisalign® clear aligners, ceramic braces, Iconix braces, or other specialised orthodontic appliances. Our goal is to provide you with all the information you need to make an informed decision about your treatment.
Absolutely not. There is never an obligation to proceed with treatment after your free consultation. We understand that orthodontic treatment is a personal decision that requires careful consideration. Our team is here to provide information and support, not to pressure you into making a decision.
Yes, we encourage you to bring a family member or friend to your consultation if you wish. Having someone else there can help you remember information and ask questions you might forget. This is particularly recommended for younger patients or those who would appreciate additional support.
We offer a range of flexible payment plans, including interest-free options for up to 18 months and extended payment plans up to 60 months. During your consultation, our Treatment Coordinator will explain all available financial arrangements to help make your treatment affordable.
Start your smile journey today across Newcastle and Northumberland
Book your free consultation with the team at Neo Orthodontic to take the first step towards your very best smile. With specialist orthodontists, the latest technology, and a patient-centred approach, we're here to guide you through every step of your smile transformation.
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The whole process was smooth and efficient, and I left feeling confident and well cared for. It’s clear that the team at Neo Orthodontics really values patient comfort and quality service.
Ana Dias
From start to finish the service we have received has been excellent. We have been amazed with the improvement in my daughter’s smile and profile.Thank you Dr Parvez and all the team.
Caroline Rowell
Creating confident smiles across the North East since 2010
With four modern clinics across Newcastle & Northumberland, specialist care is never far away.
- Evening & weekend appointments available
- Free on-site parking at Ashington, Alnwick & West Road
- 5-minute walk from the train station at Quayside
- LGBTQ+ friendly, inclusive environment
Unit 2 Towergate Lagny St, Alnwick, Northumberland, NE66 1NJ
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79 Station Road, Ashington, Northumberland, NE63 8RS
(Phones closed from 12:30-1:30)
Hanover Mill, 98-100 Close, Quayside, Newcastle Upon Tyne, NE1 3RF
UNIT 3, Condercum House, 171 West Rd, Newcastle upon Tyne NE15 6PQ
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